SHIPPING POLICY
Our store policy states we are not responsible for packages once they are shipped with the courier, the responsibility is now between the shipping carrier and the customer. For claims and issues with delivery of your package please contact the courier’s customer service and open a parcel dispute with them. It is the customers responsibility to be at the delivery location on the day their parcel is due to be delivered. 

Please verify that your shipping address is correct when ordering and contains the right apartment number if necessary. We are not responsible or liable for any lost or stolen packages. Items stuck in transit are out of our control and need to be dealt with the shipping provider (DPD).
EXCHANGES
We do not offer returns. All sales are final. Items purchased will only be eligible for store credit. We cannot be held responsible if this is skipped. 

For order enquiries email: support@suavoworld.com 

Exchanges are not guaranteed due to stock levels, for store credit items should be shipped with tracking and insurance as we are not liable for delayed or lost parcels.
LOGISTICS ADDRESS
Suavo World 
1-3 Half Hyde 
SG2 9SD
Stevenage
Hertfordshire
United Kingdom

SHIPPING

UK - £5.99

All UK orders are shipped via DPD Express usually within 3-5 working days.

INTERNATIONAL - £20

All international orders are shipped via DPD tracked + signed. Please allow extra time for international postage. Usually within 7-10 working days.

If you have received a shipping notification but not rececied your item after a long duration, please contact info@suavoworld.com. We will get back to you within 3 business days typically.

We are not responsible for any parcels returned due to unpaid customs fees and will not issue refund under these circumstances. 

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™

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